Granlibakken Tahoe Policies

Privacy Policy

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Resort Policies

As part of our drive towards customer satisfaction, we offer a 24 hour flexible cancellation for all direct bookings, provided the booking was made at least 3 days prior to arrival. Reservations cancelled more than 3 days prior to arrival are charged a $25 cancellation fee; room cancellations received less than 3 days prior to arrival are charged the equivalent of one night lodging plus tax/service. Guests who check-in a day(s) late or check-out a day(s) early are charged the full rate. No shows will forfeit the full rate. Check-in time is after 4 PM, and check-out time is by 11 AM. Early check-ins and late check-outs can be requested, but not guaranteed. Additional fees may apply for early check-ins and late check-outs.

Cancellatons must be requested in writing using the contact form on this website or as described in your booking confirmation email. Bookings made through Online Travel Agents (OTAs like Expedia or Bookings.com) or any other third party must be made through that third party and not with the resort.

Effective July 1, 2024, California Senate Bill No. 644 will require hotels, third-party booking services, and hosting platforms to allow certain reservations for a hotel accommodation or a short-term rental located in California to be canceled without penalty for at least 24 hours after the reservation is confirmed.
 

Drone Policy

Out of safety concerns for guests, employees, and resort property, as well as concerns for individual privacy, Granlibakken Tahoe prohibits the operation or use of unmanned aerial systems, or drones, by the general public—including recreational users and hobbyists—without the prior written authorization from the resort. This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within Granlibakken Tahoe resort boundaries. This prohibition on drone operations or use extends to any drones launched or operated from resort property, as well as drones launched from private property outside of Granlibakken Tahoe. Please contact a resort representative if you have any questions or if you seek prior authorization to operate any aerial drones. Any authorized operation of aerial drones may be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, and or US forest Service rules, as well as those policies separately established by this resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability. Any violation of this policy may involve suspension or your skiing or snowboarding privileges, the revocation of your season pass, as well as confiscation of any drone equipment, and may subject violators to any damages, including, but no limited to, damages for violations of privacy and/or physical or personal injuries or property damage, as well as regulatory fines and legal fees.  

 

Truncated Drone Policy

Unmanned aerial drone use by guests or the media is prohibited without prior written approval of Granlibakken Tahoe. 

 

Resort Rules

The Granlibakken Property Owners Association rules govern guest behavior and acceptable use of your unit and the amenities on the property. Click here to read the rules.

Due to private ownership of the units at Granlibakken Tahoe, our units fall under Short Term Rental (STR) permits and your use of a unit requires that you be aware of the Placer County Good Neighbor Policy

 

Fee Transparency Policy

As a valued guest of Granlibakken Tahoe, rest assured that our history of providing value and transparency ensures peace of mind when booking your stay at our resort.

Beginning July 1, 2024 the state of California will require lodging providers to include their service fees in the quoted rates, excluding local and state taxes. This means that what you actually pay for your lodging will more closely match the quoted price. As we support and comply with this new requirement, here’s what you can expect when booking your stay with Granlibakken Tahoe:

  • In your quoted price, we have never added Wi-Fi, parking or resort fees, and we will continue to provide these at no additional charge. 
  • In your quoted price, we will include an industry standard service fee to fund employee benefits and incentives to encourage staff retention. 
  • Based on Granlibakken’s location in Placer County, North Lake Tahoe and the state of California, these are the taxes that you can reasonably expect to have added to our advertised rates beginning July 1, 2024:
    • Transient Occupancy Tax (TOT) of 10% on lodging
    • Tourism Business Improvement District (TBID) assessment of 2% on lodging and 1% on everything else in North Lake Tahoe
    • California Sales Tax of 7.25% on food & beverage and merchandise 

How TOT & TBID Tax Assessments are Used

TBID revenues are allocated to initiatives that are making progress on workforce housing, regional transportation, economic vitality, trails, recreation, and tourism mitigation.

TOT funds are generated by a total of 10% North Lake Tahoe hotel tax paid only by overnight lodging guests who stay in hotel and short-term rental properties. In that total, 8% TOT is generated in unincorporated areas throughout Placer County, and an additional 2% TOT is charged only in North Lake Tahoe.

The 2% TOT was approved by voters in 2022, and the funds help pay for projects and quality-of-life services within our community that we could otherwise not afford. These include workforce housing, traffic reduction and transportation initiatives, bike paths, and trash and litter services in public areas. Within the TOT total, 41% (or around $11 million annually) are funds that the North Lake Tahoe Community Alliance Board of Directors and committees are charged with making recommendations to the Placer County Board of Supervisors for infrastructure improvements and programs that are important to North Lake Tahoe residents and businesses.

The North Lake Tahoe community needs to support our local businesses, while continuing to address critical transportation and workforce housing initiatives. It has become extremely challenging for people working in North Lake Tahoe to affordably live there as well. This is why addressing workforce housing has become a top priority for use of TOT funds generated by those who visit our region.
 
Thank you for choosing Granlibakken and North Lake Tahoe. We value your business and appreciate your support in keeping our region a beautiful place to visit, and a viable place for people to work and live.