The following Reopening Plan has been developed by Granlibakken Tahoe and follows California State, Placer County, and CDC directives. Please note, it is currently prohibited by state and county directives to travel from outside the area for the purpose of lodging in the Tahoe area. Granlibakken’s Reopening Plan is subject to change without notice as new information is available.
Our staff has been trained to avoid shared contact with co-workers/guests, shared touching of objects/surfaces, and keeping distance as much as possible. Management is trained to stay informed with updated and credible information on the COVID-19 virus and follow the information listed by the CDC at https://www.cdc.gov/coronavirus/2019-ncov/index.html. We are currently open for dining at the Cedar House with the following directives in place.
Risk Assessment and Protective Plan
- We have performed a detailed risk assessment to ensure the safety of our employees and customers.
- A protection plan that follows California State, Placer County, and CDC directives are in place.
- Dining operations are at half occupancy. Guests (except for families and groups quarantined together) are required to sit at least six feet apart.
Customer and Employee Safety
- Plexiglass barriers are in place at our take-out window, bar, and hostess stand.
- All staff is required to wear proper personal protective equipment such as masks and gloves where/when appropriate.
- We encourage our guests to order online and take-out food with a separate take-out order/pick up area away from guests waiting to sit. Guests waiting to be seated are encouraged to walk around the property.
- We are utilizing an on-line reservation app to text guests when their tables are ready.
- Our restaurants and all food service areas have been reconfigured to “low-touch” in terms of payment, condiments, dishes, silverware, glassware, chairs, and tables.
- Floors are marked at the take-out window, bar, and hostess stand (as well as restaurants and other gathering areas) outlining how to stay in line while still maintaining at least six feet of social distancing.
- Hand sanitizer stations are located at the entrance to all dining areas. Additional signage around the resort has been put in place to remind guests and staff to wash their hands thoroughly as much as possible with warm soapy water for at least 20 seconds.
- Depending on the weather, windows and doors will be opened up during hours of operation and rooms aired out before and after service.
- All kitchen and dining staff have been trained to clean using CDC recommended products/disinfectants safely and correctly.
- Restaurant routine cleaning and disinfection to include all contact surfaces in public areas such as; chairs, tables, door handles, and water faucet handles are being performed.
- Front desk and lobby public spaces are cleaned frequently to include; tables, food services entrances, buttons on elevators, water fountains, and ice and vending machines.
- A training process is in place to educate all staff on the most common signs and symptoms of coronavirus infection. If they witness a guest or co-worker showing any of these signs they are to report it to management.