Hiring Front Desk Agent

Front Desk Agent Duties Include But Not Limited To:

• Greet guests (with a smile) and perform registration procedures.
• Provide guests with appropriate and accurate resort information.
• Verify guests' credit, and establish payment for the accommodation.
• Assist guests with, and follow up on issues and complaints.
• Answer incoming calls: provide resort information, make reservations, or direct to appropriate department.
• Possess knowledge of reservation policies and procedures; including groups OTAs and IRMs.
• Maintain current knowledge of local area, attractions, events, and weather.
• Perform other duties as assigned.
• Be able to competently perform all tasks on shift checklists.
• Maintain an upbeat and positive attitude when interacting with guests.
• Open & close front desk as needed.

Front Desk Agent Job Qualifications:

• Education: High school diploma or equivalent required.
• Experience: Previous guest service or hotel experience preferred.
• Strong communication skills required for guest interactions.
• Basic computer (Microsoft Office) and typing skills required.

Front Desk Benefits And Perks:

• Opportunity to grow in your career.
• Full-time employees receive benefits.
• Starting pay @ $14.00-16.00/hr. DOE.

Granlibakken Tahoe is a beautiful work setting with a great team of employees.

If interested please call 530-300-9303 for more information.

For more employment information contact info@granlibakken.com